> ## Knowledge Base Index
> Fetch the complete knowledge base index at: https://letsgo-interactive-inc.crisp.help/sitemap.xml
> Use this file to discover available pages before exploring further.
> Pure-Markdown content can be obtained by appending a '.md' suffix to the content URLs listed in the sitemap (without the trailing slash).

# What Happens if the App Crashes During a Purchase?

We have a Recovery Mode to protect you from technical glitches. If your app crashes or you lose connection after you have paid for a pack but before the opening animation has finished, you will not lose your money or the pack.
The system will automatically detect the incomplete transaction and issue a full refund to your wallet. You can then attempt to purchase the pack again.