Why was my card declined?

If your payment attempt was declined, it is usually due to a restriction placed by your bank or card issuer. LETSGO does not decline cards directly.

Common reasons for a declined payment:

• Insufficient funds: Ensure your card has enough available balance to cover the transaction.
• Incorrect details: Double-check that your card number, expiration date, and CVV were entered correctly.
• Bank restrictions: Some banks automatically block online or international transactions for security reasons. You may need to call your bank and authorize payments to LETSGO.
• Expired card: Ensure your card has not passed its expiration date.

If you have verified all the above and your card is still being declined, we recommend trying a different payment method or contacting your bank for further assistance.

Updated on: 23/04/2026