What ID documents are supported for verification?

To ensure the security of our platform and comply with financial regulations, we require users to verify their identity before cashing out wallet balances or shipping physical cards.

We accept the following forms of government-issued ID:

• •Passport (Accepted for all countries)
• •National ID Card (Accepted for most countries)
• •Driver's License (Accepted for most countries)
• •Residence Permit (Accepted for select countries)

We do NOT accept:

• •Paper documents or temporary IDs
• •Student identification cards
• •Employee IDs
• •Expired documents of any kind
• •Photocopies or digital scans of documents (you must photograph the physical ID during the verification process)

When submitting your document, please ensure it is valid, unexpired, and clearly legible.

Updated on: 23/04/2026